E HEALTH
E HEALTH
E HEALTH
E HEALTH
Futuristic Virtual health assistant
Futuristic Virtual health assistant
Futuristic Virtual health assistant
Streamlining Financial Management and Money Sharing for Africans with Tulix
![](https://framerusercontent.com/images/wcPM8YEcsedFnIgFF95sN8EemE.png)
![](https://framerusercontent.com/images/wcPM8YEcsedFnIgFF95sN8EemE.png)
With the advancements in technology and the increasing demand for personalized healthcare, the concept of a virtual health assistant (VHA) has gained popularity. VHA is a virtual assistant that leverages artificial intelligence and machine learning to provide personalized health recommendations and monitoring services. This technology can be integrated with wearable devices, such as smartwatches and fitness trackers, or smart home devices to provide an immersive health experience.
With the advancements in technology and the increasing demand for personalized healthcare, the concept of a virtual health assistant (VHA) has gained popularity. VHA is a virtual assistant that leverages artificial intelligence and machine learning to provide personalized health recommendations and monitoring services. This technology can be integrated with wearable devices, such as smartwatches and fitness trackers, or smart home devices to provide an immersive health experience.
With the advancements in technology and the increasing demand for personalized healthcare, the concept of a virtual health assistant (VHA) has gained popularity. VHA is a virtual assistant that leverages artificial intelligence and machine learning to provide personalized health recommendations and monitoring services. This technology can be integrated with wearable devices, such as smartwatches and fitness trackers, or smart home devices to provide an immersive health experience.
Tulix is a financial management and payment platform that empowers users in Kenya and around the world to share money, budget, and manage their finances more easily with friends and family. Tulix allows users to make payments using mobile money and offers a range of tools and features to help users track and manage their spending, including the ability to create "jars" for specific purposes such as sharing expenses or saving for a goal. Tulix is targeted towards millennials and Gen Z.
Client:
Client:
Client:
Interswitch
Interswitch
Interswitch
My Role:
My Role:
My Role:
UI UX Designer, User Experience
UI UX Designer, User Experience
UI UX Designer, User Experience
Year:
Year:
Year:
2023
2023
2023
Service Provided:
Service Provided:
Service Provided:
UI Designer / UX Designer
UI Designer / UX Designer
UI Designer / UX Designer
![](https://framerusercontent.com/images/ws8PUBTCyTbxA3Cywo1ISxl2VM.png)
![](https://framerusercontent.com/images/ws8PUBTCyTbxA3Cywo1ISxl2VM.png)
The Problem
The current healthcare system has become increasingly complex and often lacks the personalised touch required for effective health management. Patients are faced with limited access to healthcare professionals, long wait times for appointments, and a lack of real-time data for effective decision making.
It is essential to develop affordable, unobtrusive and easy-to-use healthcare solutions. Smart homes, which incorporate environmental and wearable medical sensors, actuators, and modern communication and information technologies, can enable continuous and remote monitoring of elderly health and wellbeing at a low cost.
![](https://framerusercontent.com/images/O7b0FUFtwlmRDgXzrVjUFKT3HwI.png)
The Solution
Virtual health assistant aims to address these issues by providing patients with a virtual health coach who can assist them with their health journey. The virtual health assistant can monitor a patient's health data, such as heart rate, activity levels, and sleep patterns, in real-time. This information is analyzed and used to provide personalized health recommendations, such as dietary changes or exercise regimens, to help improve the patient's overall health.
The Problem
The current healthcare system has become increasingly complex and often lacks the personalised touch required for effective health management. Patients are faced with limited access to healthcare professionals, long wait times for appointments, and a lack of real-time data for effective decision making.
It is essential to develop affordable, unobtrusive and easy-to-use healthcare solutions. Smart homes, which incorporate environmental and wearable medical sensors, actuators, and modern communication and information technologies, can enable continuous and remote monitoring of elderly health and wellbeing at a low cost.
![](https://framerusercontent.com/images/O7b0FUFtwlmRDgXzrVjUFKT3HwI.png)
The Solution
Virtual health assistant aims to address these issues by providing patients with a virtual health coach who can assist them with their health journey. The virtual health assistant can monitor a patient's health data, such as heart rate, activity levels, and sleep patterns, in real-time. This information is analyzed and used to provide personalized health recommendations, such as dietary changes or exercise regimens, to help improve the patient's overall health.
![](https://framerusercontent.com/images/1tmoNClWGmJKPrZFBw85H7xw0tw.png)
![](https://framerusercontent.com/images/1tmoNClWGmJKPrZFBw85H7xw0tw.png)
Defining user categories
Virtual health assistant aims to address these issues by providing
1. Busy Professionals: Busy individuals who have limited time for appointments with healthcare professionals can benefit from VHA's real-time monitoring and personalized health recommendations.
2. Elderly Population: Older adults who may have mobility limitations or difficulty accessing healthcare services can benefit from VHA's virtual interaction and personalized health monitoring.
3. Chronic Disease Patients: Individuals with chronic conditions, such as diabetes or heart disease, can benefit from VHA's real-time monitoring of their health data and personalized health recommendations.
4. Health-Conscious Individuals: Individuals who are proactive about their health and wellness can benefit from VHA's personalized health recommendations and tracking of their health data.
5. Parents of Young Children: Parents who are concerned about their children's health can benefit from VHA's monitoring of their children's activity levels, sleep patterns, and dietary habits.
6. Fitness Enthusiasts: Individuals who are interested in tracking their fitness progress and receiving personalized health recommendations can benefit from VHA's integration with wearable devices and real-time monitoring of health data.
![](https://framerusercontent.com/images/TE9Z5p65EiLKd8lwIhpOSvgMzhs.jpg)
User Persona
For a more accurate analyse on the app. I needed the formation of personas as one of the methods to understand the basic needs and problems focused by the target audience of the application
![](https://framerusercontent.com/images/Q1TQmGVXfTRTNKk1EJMa8aVCABc.jpg)
Implementation
Virtual Health Assistant is integrated with wearable devices, such as smartwatches and fitness trackers, and smart home devices to collect and analyze data. This data is analyzed in real-time and used to provide personalized health recommendations. Patients can also interact with VHA through a chat interface or voice-controlled device to receive health information, track their progress, and receive reminders for appointments and medications.
![](https://framerusercontent.com/images/g69yVMX8YHX0QGPotQkUErtBCs.jpg)
Kickoff and Design process
Starting this project, I asked myself a couple of initial questions. Who are the primary user? What kind of goals do they have? What kind of health related issue do they need? After doing some deep research. I rapidly utilised the elements of the Double Diamond UX Framework. It also allowed us to map and understand the problems better, so i know what to do next and what tools are available to use.
![](https://framerusercontent.com/images/LquPy6yl2eeG0fGrSynsElY39w.jpg)
Color and Typography
Euclid circular was used as the typography for the eHealth app. This is because of the futuristic and elegant feel and its also easy to read and I also chose the purple as the primary color and the lemon as secondary color consistently across the interface
![](https://framerusercontent.com/images/8swzIOzEcOk2DJWbYKPhH8rchqw.jpg)
User Flow
The next step in my thinking process was to understand and map out the journey of the user through the application.
This flow shows the transition from the onboarding part to the in-app features. I segmented the application into four parts to ensure ease of use. The parts include; Home, History, Activities and Profile.
![](https://framerusercontent.com/images/TsA1pHN5Xu1m5NmpltbhxZDnYLc.jpg)
Sketch
A good deal of time was spent on sketching prototypes before translating to a mid-fidelity. This was after the journey of the users have been concluded. This process made it easier when the proper design started.
![](https://framerusercontent.com/images/p50I2IC14kR6BMRQ96ygeOw1qDU.jpg)
Defining user categories
Virtual health assistant aims to address these issues by providing
1. Busy Professionals: Busy individuals who have limited time for appointments with healthcare professionals can benefit from VHA's real-time monitoring and personalized health recommendations.
2. Elderly Population: Older adults who may have mobility limitations or difficulty accessing healthcare services can benefit from VHA's virtual interaction and personalized health monitoring.
3. Chronic Disease Patients: Individuals with chronic conditions, such as diabetes or heart disease, can benefit from VHA's real-time monitoring of their health data and personalized health recommendations.
4. Health-Conscious Individuals: Individuals who are proactive about their health and wellness can benefit from VHA's personalized health recommendations and tracking of their health data.
5. Parents of Young Children: Parents who are concerned about their children's health can benefit from VHA's monitoring of their children's activity levels, sleep patterns, and dietary habits.
6. Fitness Enthusiasts: Individuals who are interested in tracking their fitness progress and receiving personalized health recommendations can benefit from VHA's integration with wearable devices and real-time monitoring of health data.
![](https://framerusercontent.com/images/TE9Z5p65EiLKd8lwIhpOSvgMzhs.jpg)
User Persona
For a more accurate analyse on the app. I needed the formation of personas as one of the methods to understand the basic needs and problems focused by the target audience of the application
![](https://framerusercontent.com/images/Q1TQmGVXfTRTNKk1EJMa8aVCABc.jpg)
Implementation
Virtual Health Assistant is integrated with wearable devices, such as smartwatches and fitness trackers, and smart home devices to collect and analyze data. This data is analyzed in real-time and used to provide personalized health recommendations. Patients can also interact with VHA through a chat interface or voice-controlled device to receive health information, track their progress, and receive reminders for appointments and medications.
![](https://framerusercontent.com/images/g69yVMX8YHX0QGPotQkUErtBCs.jpg)
Kickoff and Design process
Starting this project, I asked myself a couple of initial questions. Who are the primary user? What kind of goals do they have? What kind of health related issue do they need? After doing some deep research. I rapidly utilised the elements of the Double Diamond UX Framework. It also allowed us to map and understand the problems better, so i know what to do next and what tools are available to use.
![](https://framerusercontent.com/images/LquPy6yl2eeG0fGrSynsElY39w.jpg)
Color and Typography
Euclid circular was used as the typography for the eHealth app. This is because of the futuristic and elegant feel and its also easy to read and I also chose the purple as the primary color and the lemon as secondary color consistently across the interface
![](https://framerusercontent.com/images/8swzIOzEcOk2DJWbYKPhH8rchqw.jpg)
User Flow
The next step in my thinking process was to understand and map out the journey of the user through the application.
This flow shows the transition from the onboarding part to the in-app features. I segmented the application into four parts to ensure ease of use. The parts include; Home, History, Activities and Profile.
![](https://framerusercontent.com/images/TsA1pHN5Xu1m5NmpltbhxZDnYLc.jpg)
Sketch
A good deal of time was spent on sketching prototypes before translating to a mid-fidelity. This was after the journey of the users have been concluded. This process made it easier when the proper design started.
![](https://framerusercontent.com/images/p50I2IC14kR6BMRQ96ygeOw1qDU.jpg)
![](https://framerusercontent.com/images/6dmxMjgedstyrcBSkJzACQHWBuY.png)
![](https://framerusercontent.com/images/6dmxMjgedstyrcBSkJzACQHWBuY.png)
![](https://framerusercontent.com/images/pkEvDsHw4IICGz3bGzSY62w06I.png)
![](https://framerusercontent.com/images/pkEvDsHw4IICGz3bGzSY62w06I.png)
![](https://framerusercontent.com/images/gFDdHCNfEGWEWRAWsCTNSRGc.png)
![](https://framerusercontent.com/images/gFDdHCNfEGWEWRAWsCTNSRGc.png)
![](https://framerusercontent.com/images/Pu1guNkMWWlzODdqWR42jtlUR4.png)
![](https://framerusercontent.com/images/Pu1guNkMWWlzODdqWR42jtlUR4.png)
![](https://framerusercontent.com/images/1bWYkaU7VxbTtOGkv8UheWtN5WM.png)
![](https://framerusercontent.com/images/1bWYkaU7VxbTtOGkv8UheWtN5WM.png)
![](https://framerusercontent.com/images/ws8PUBTCyTbxA3Cywo1ISxl2VM.png)
![](https://framerusercontent.com/images/ws8PUBTCyTbxA3Cywo1ISxl2VM.png)
![](https://framerusercontent.com/images/wcPM8YEcsedFnIgFF95sN8EemE.png)
![](https://framerusercontent.com/images/wcPM8YEcsedFnIgFF95sN8EemE.png)
The Problem
Lost or damage of cards results as customers orders for Plastic Clubcard. In Q2 21, we had 191k visits to ordering the card via the button on the registration page whereas in Q4 (change already implemented) we had around 76k visits to ordering the card journey from the registration confirmation page. We need to track the new link for ordering a Clubcard on the registration page.
The Problem
Lost or damage of cards results as customers orders for Plastic Clubcard. In Q2 21, we had 191k visits to ordering the card via the button on the registration page whereas in Q4 (change already implemented) we had around 76k visits to ordering the card journey from the registration confirmation page. We need to track the new link for ordering a Clubcard on the registration page.
![](https://framerusercontent.com/images/Tep9gECwOnGNP89kXjMEAjs7tU.png)
![](https://framerusercontent.com/images/Tep9gECwOnGNP89kXjMEAjs7tU.png)
![](https://framerusercontent.com/images/Tep9gECwOnGNP89kXjMEAjs7tU.png)
![](https://framerusercontent.com/images/Tep9gECwOnGNP89kXjMEAjs7tU.png)
![](https://framerusercontent.com/images/Pu1guNkMWWlzODdqWR42jtlUR4.png)
![](https://framerusercontent.com/images/Pu1guNkMWWlzODdqWR42jtlUR4.png)
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